FAQ

We love talking music gear and helping our customers find the right pieces of gear to craft their sound. Please use our Contact page here to catch up with us.

Not at all! We believe playing guitar should be fun.

 

Our company culture is based on good products and friendly service.

 

Don't be afraid to approach us with any questions or ideas that you may have. As a small business we listen and are appreciative of our our customers and manufacturers feedback.

pedal.ly is always looking for high quality products that will excite our customer base.

 

Please use our Contact Us page and select that you are a manufacturer. We will setup a call and see if it's a good fit.

Yes! We have pickup locations in North Scottsdale and North Central Phoenix.

 

Arizona shoppers will be shown a local pickup option on checkout. If this is selected, a pedal.ly rep will contact you to arrange a pickup time.

 

Our N. Scottsdale pickup location is 17767 N. Scottsdale Rd, Scottsdale, AZ 85255.

 

Our central Phoenix location is on the NW corner of 24 St and Camelback. The address is 2390 E Camelback Rd #130, Phoenix, AZ 85016.

 

As part of the pickup instructions we will provide our phone number to text if you are running early/late or have trouble finding us.

We believe in saving our customers money whenever we have an opportunity. One way we can save our Phoenix, Arizona customers some money and time is with our local White Glove Delivery service for those customers living in the North / Center area of Metro-Phoenix.

 

Yes, our main warehouse is located in North Phoenix so we thought…why not…let’s do this! Learn more on our White Glove Delivery page here.

We're sorry. Due to COVID-19 we do not have a demo room open. Our product pages have videos available to give you a realistic demonstration of our many products.

While we hope you love what you purchase from pedal.ly, we do accept returns for most items.

 

Please view our Return Policy for complete details about our return process.

At this time we only sell and ship to the United States.

Amazing & Unique Sounds and Great Service - That's our mission at pedal.ly

Brian Murphy | pedal.ly Founder
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